Dell and the Institute for the Future did
a study a couple of years ago trying to really think about, what are the jobs that will be
here in 2030? 10 plus years out, what are the jobs that
are going to be most prevalent in 2030? And what they came to realize as they did
the analysis, and this is forward looking, so it’s not proven, but I think it’s very
credible, is that 85 percent of the jobs in 2030 don’t exist today. Eighty-five percent of them. And you think about that in terms of your
career, like, what advice would you give a kid about their job and career trajectory
when 85 percent of the jobs you don’t even know what they are? Or how would you think about it as a 25-year-old,
a 35-year-old, a 45-year-old, how are you going to need to adapt to address that change? So my kids now are 11 and 13. And I think one of most common conversations
is around, what do you want to be when you grow up? And traditionally the answer to that question,
like, we’re going to be a doctor, a nurse, a teacher, a banker, a politician. This sort of concept in and of itself is basically
becoming less and less relevant. And one of the things you have to really think
about is how is work going to be different when we see automation, when we see these
changes happening in the workplace, and what does that mean for your specific career? There’s a couple different aspects of this. I think one is to think about the idea of
a professional. For a long time, we’ve said, you need to be
more professional. You need to act like a professional. But I’d encourage you to rethink that. So if you think about what is a professional,
like, how would you define a professional? There’s a couple different ways to define
it. But the way that I’ve seen it defined pretty
consistently is that a professional is someone who can do the same thing multiple times with
the same result. You go to a doctor because they’ve seen other
people. They’ve done that surgery before. You don’t want to grab someone off the street
and have them do surgery on you. You want someone who has done it before and
reliably produces the same result, the same thing you want from, you know, a lawyer. It’s the same thing you want from a teacher. You want that ability to consistently produce
the same outcome. Now let’s think about artificial intelligence
and what it’s automating in the workplace. Where A.I. is most effective is when you’ve
got something that you do multiple times to produce the same output because that enables
us to basically program machines to do that task if it’s a consistent, repeatable activity. So the actual definition of what’s going to
be replaced through A.I. is the definition of what a professional is. So to be able to really compete in the workplace
going forward, my advice is to be as unprofessional as possible, that actually it’s your humanity,
it’s your ability to do things that are not predictable, to be able to do things that
a machine wouldn’t be able to do that are going to enable you to thrive. So, all these definitions we’ve got around
professions doctors, lawyers, educators, these are actually incredibly dangerous ways to
think about our careers. The second we think about ourselves with a
professional label, we’re basically creating a fixed mindset about our careers that’s going
to hold us back. And we’ve seen this like with what’s happened
with the industrial transformation, where people who couldn’t get past the changes that
were happening through digital transformation, if they couldn’t adapt, they got left behind. And the same thing is going to happen again. And the key is to fundamentally be able to
recognize who you are at your core to define yourself based on your purpose, the impact
you want to make, the kind of values you have, what are the special powers that you have
that transcend any job? I would say, you know, a good and well-defined
purpose is something you should be able to do as an executive assistant, as a CEO, or
the center for the New York Knicks. And if your purpose is so narrow that you
couldn’t do any one of those jobs, you basically are not — you’re defining it in a way it’s
going to be productive for you in a workforce that’s constantly changing.

How less professionalism will get you ahead in the workplace of the future | Aaron Hurst
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87 thoughts on “How less professionalism will get you ahead in the workplace of the future | Aaron Hurst

  • September 10, 2019 at 4:47 pm
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    It's amazing that simply 'being yourself' is the key to success in life. But what does that mean? It's about digging DEEP into your consciousness to see who you really are, outside of the habitual programming and conditioning that has kept you feeling stuck and limited. When you do that, there are no limits to what you can create.

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  • September 10, 2019 at 4:47 pm
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    I'm Tryna tell people self employment is the real future

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  • September 10, 2019 at 4:48 pm
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    If you close your eyes it's Jack Black talking

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  • September 10, 2019 at 4:56 pm
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    Aaron, the problem is that the loss of jobs will probably outstrip job creation. Automation and AI will kill a lot of work. What will be left? I don’t think think this is like the industrial age where buggy whip makers complained about cars. When you see humans having to compete with robots at Amazon, it's done.

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  • September 10, 2019 at 4:57 pm
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    I wonder if that's true with us bigfoots

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  • September 10, 2019 at 5:05 pm
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    Top 10 comments whats up

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  • September 10, 2019 at 5:09 pm
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    dystopia rising. Big political movements coming folks. Don't invest in professional skills, invest in social capital.

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  • September 10, 2019 at 5:12 pm
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    You have a completely different idea what it means to 'Act like a professional" than anyone else I've every heard of. Acting like a professional is being respectful, courteous, polite, but also proper forums when taking notes like an appoint, its not written down on a sticky note, correct grammar and no slur words, etc.. A professional is someone that seems like everything is well put together, they know what they are doing, they are well organised, not that they actually are good. I can be a professional and still be learning my trade when I talk or are in front of others.

    Now that is for sure not the same as being a professional at your job, but "acting" like a professional is what I'm talking about.

    With the topic you are talking about, it doesn't matter if we do that, it wont change, it is up to the CEO's and shareholders how the business will progress, not the workers.

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  • September 10, 2019 at 5:13 pm
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    This is an interesting thought exercise..
    I'm afraid I disagree with you

    because sometimes being humane is professional..

    To give you an example me as a Med student my doctors taught me that a professional doctor is a doctor who treats his patients as humans not robots..
    I should always ask about their feelings concerns and respect their decisions..to go the extra mile..

    To leave your weekend & time off & go back to the hospital to help a patient who is in critical condition.

    To me being professional & humane are the same thing.

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  • September 10, 2019 at 5:15 pm
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    A nurse u want to be fucking nurse morty

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  • September 10, 2019 at 5:17 pm
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    To me people who will be successful in the future..

    Are not necessarily humane or professional…
    But i think it's the creative guys..
    Innovation is the most valuable thing in my opinion..

    I really wish i have more of it..

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  • September 10, 2019 at 5:21 pm
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    Professionalism isn't just about repeatable outcomes, it's about outcomes. Repeat success does not equal repeatable task. We are slowly reaching the limits of miniaturization with computing. Just look at the self-driving cars, they were predicted to be here 2 years ago, i mean it's definitely coming but if automating something most morons can handle easily we are nowhere close to automating surgeons, lawyers and all those highly trained Jobs. Will the Jobs change? Of course, they always have, see any wooden wheel makers anywhere, automobile killed the chariot market. What we need is not less professionalism, its more with the ability to adapt. It is because we already have less professionalism and high wages that they are trying to automate Jobs.

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  • September 10, 2019 at 5:30 pm
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    I was thinking about "professional" meaning you wearing a business suit and talking about "synergy".

    Also yes, the jobs in the future will be nothing like they are today. No one, 10 or 20 years ago would like that people could make a living from making videos and posting them online or "live streaming".

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  • September 10, 2019 at 5:34 pm
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    Im a massage therapist and learning reiki right now. My job will never be replaced by machines!

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  • September 10, 2019 at 5:36 pm
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    You mean be a fucken narcissist

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  • September 10, 2019 at 5:41 pm
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    There is a major flaw in his thinking: the repeated outcomes do not equal an easily automated process.

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  • September 10, 2019 at 5:43 pm
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    Teachers are the last professionals I would wish to be capable of churning out predictable, repetitive product.

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  • September 10, 2019 at 5:57 pm
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    His idea of a professional is not the definition I have or was expecting

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  • September 10, 2019 at 5:58 pm
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    Work is for peasants. Aristocrats don't have "careers." Does the Queen of England worry about a career? Adopt the owner mentality. His whole premise is off. He and so many others don't know how to NOT think like a peasant. Work will be automated. The present consumer culture will die. Most peasants will probably be culled or caged. Good luck to your children!

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  • September 10, 2019 at 6:24 pm
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    Clearly doesnt understand what it means to be a professional. Sounds like he has developed and ideology that excuses his life and his decisions.

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  • September 10, 2019 at 6:27 pm
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    This issue is about generalists and specialists, in nature, if the specialist's system is affected, he must change and learn something new, that is what the I.A. represents. the business of selling cars and transporting is so necessary at every moment of our lives and lucrative, that is getting them to drive by themselves, I think that the car is the most important and effective machinery of the human being, we will turn it into a robot.
    It is very possible that we make him our best friend, like the Knight Rider tv series, the same with our phones. I still wonder, when someone will make robots that clean and organize your bedroom? for me there is money there, that is a task of housekeeper, a specialist in clean and order the house.

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  • September 10, 2019 at 6:41 pm
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    It's abstract but very wise food for thought.

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  • September 10, 2019 at 6:57 pm
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    If you're not one of the gifted thinkers, you can always be one of the very poor and live off the work of others. Did I get that right?

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  • September 10, 2019 at 7:01 pm
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    At 1:33 That's not being a professional. That's being a robot.

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  • September 10, 2019 at 7:02 pm
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    Crazy talk.

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  • September 10, 2019 at 7:15 pm
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    …the dumbing down of America ! ! ! WTF

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  • September 10, 2019 at 7:18 pm
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    To save you time: almost nothing in this video makes much sense

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  • September 10, 2019 at 7:24 pm
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    you're conflating professionalism with specialisation.
    people who have overspecialized are dependent on other specialists to overcome many of their problems or technical issues.
    Farmers don't specialize. They have to be carpenters, mechanics, cooks, janitors, emergency response, veterinarians…

    in the future, instead of producing crops, we'll either be producing value or not. the value itself can be subjective, but we're either producing it (by consuming other value) or consuming it outright without productivity. That can be ok if intentional, but I think people should really migrate toward being intentional more of the time than they are unintentional.

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  • September 10, 2019 at 7:31 pm
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    Professionals may function in niche, areas of work that will only likely be encroached upon in the medium to later term.

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  • September 10, 2019 at 7:40 pm
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    how'd this douche get a job? lol

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  • September 10, 2019 at 7:48 pm
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    Start with the end in mind and reverse engineer that. And walk those steps and this will govern your actions

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  • September 10, 2019 at 7:58 pm
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    Those are both overly simplistic definitions for professionalism and what jobs AI will take over.

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  • September 10, 2019 at 8:02 pm
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    Jokes on you, I'm a professional photographer, no machine will replace me

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  • September 10, 2019 at 8:06 pm
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    This is the DUMBEST thing I've ever heard. In a world where robotic/AI is predicted to take over every, single occupation now performed by humans, go rogue & see what happens to you lol….

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  • September 10, 2019 at 8:27 pm
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    Dwight Schrute is now making YouTube videos. Words for future jobs: Beet farming!!
    T

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  • September 10, 2019 at 8:55 pm
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    After listening to this, I talked to my co-workers like how I used to talk to Marines… long story short, I gotta ask one question: Is Big Think hiring?

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  • September 10, 2019 at 9:57 pm
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    credible in 'your' mind – just another organization attempting to use fear as a tool towards a narrative – you think there's not going to be doctors, nurses, teachers, lawyers, politicians, police officers, firemen, solders, mathematicians, engineers, project managers, tech repairmen, construction workers, retail workers, in ten years? really, lol – what there won't be is a market for qualified SJW's in gender and cultural studies – a professional is someone qualified and competent in the disciplines they specialize in, if you believe and preach that employers are not going to be looking for 'professionals' in the near future, your simply doing your kids and everyone else a disservice and meet the criteria of those who are part of the problem forward as apposed to part of a solution – I work on the cusp of what your talking about and AI is not even close to preforming to the level of "application" that's necessary for what you speak of and won't be anytime soon – although we're well into R&D and many have a "grand imagination", the processes for manufacturing (physically creating), implementation (rolling things out on a national and or global scale), and assumed 'application' of such systems are still 'decades' off / for 10 years out, think electrical and process technicians, automation and process engineers, biotech – and infrastructure craft workers will still be needed for decades

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  • September 10, 2019 at 9:59 pm
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    I think he mixed up professionalism with profession.

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  • September 10, 2019 at 11:23 pm
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    His barber wasnt a professional

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  • September 10, 2019 at 11:30 pm
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    TL;DW There's a new class of people capitalism has no use for. Yay!

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  • September 11, 2019 at 12:06 am
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    whah?? not even close…. wrong…..and….. incorrect… consult with an engineer next time!!!

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  • September 11, 2019 at 12:23 am
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    While I agree with the spirit of his talk, I don't agree with throwing away professionalism because I disagree with his definition of a professional. I feel a professional is someone who has deep knowledge of an idea and can leverage it to accomplish goals. I don't think repetition is a defining part of being a professional but really the deep knowledge.

    Despite that, definitely agree with not pigeonholing yourself. Diversify your skillset to keep yourself relevant and give yourself room to pivot if need be.

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  • September 11, 2019 at 12:37 am
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    I forgot that professional means skilled. We all now associate professional simply with having manners. No wonder we have a skilled workers shortage in the US. We are too busy trying not to offend anyone that we forget we actually have to acquire skills.

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  • September 11, 2019 at 12:56 am
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    What is the amount of years that we have left to live before recourses cause chaos?

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  • September 11, 2019 at 1:57 am
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    You Need a professional haircut.

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  • September 11, 2019 at 1:58 am
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    Professional statement: Respectfully, your claim that 85% of jobs does not exist today, are not substantiated in any meaningful way. (eg. extraordinary claims require extraordinary factual evidence)
    Less Professional statement: Fuck you and your understanding of professionalism, you mong.

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  • September 11, 2019 at 2:04 am
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    redefine a word , strawman it, and then tear down that strawman.

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  • September 11, 2019 at 2:09 am
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    His argument is over simplified. Being professional is more than just getting things done. Professional encompasses more things like: being on time, respectful, honest, consistent, accountable.

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  • September 11, 2019 at 2:50 am
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    Calm down everybody. The guy is trying to cram a complex idea into a three minute sound bite. If word economy wasn't imperative then I'm sure you all could align over a more nuanced definition of "professional"

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  • September 11, 2019 at 5:31 am
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    To summarise, just make sure that you are not replaceable by AI and you will have a job in future.

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  • September 11, 2019 at 5:31 am
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    I'm seriously reconsidering my subscription.

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  • September 11, 2019 at 5:32 am
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    Automation is coming. Google Andrew Yang 2020!!! #YangGang

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  • September 11, 2019 at 5:36 am
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    In comments, I notice two kinds of people.
    1. Who are dissecting what he said in literal sense and try to prove how he is wrong and engage in argument about what is correct and what is not. (For example, definition of 'professionalism')
    2. Who get the general idea about what he is talking about, take what's useful and move on.

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  • September 11, 2019 at 7:18 am
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    Your definition of professional is TOTALY WRONG!!! You are defining a technician not a professional.

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  • September 11, 2019 at 8:38 am
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    Hurst defines the word 'professional' to suit his comparison vis-a-vis A.I. (ability to produce repetitive successful outcomes). Unfortunately, human professionals show a wide distribution of 'competence' and this is most globally visible in the rankings of professional sports people. Also for every trial lawyer than wins the corresponding professional loses -so his definition of 'professional' is erroneous at least. His argument would have been more honest if he just stated the fact that humans can rarely/never match and beat machines at their strengths i.e. producing consistent outcomes. So far this is true for non-AI machines and will become more true for AI as it develops.

    Furthermore, he is cocksure that 80% + jobs will disappear, without disclosing how he can be this sure. His guy would have to be an AI/himan returned from the future…if he is to be taken at his word.

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  • September 11, 2019 at 8:58 am
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    He defines professionally and then takes it for granted to sneak in an extra level concern of where AGI will be in a decade than is warranted.
    A lot of professionals don't merely take a consistent input and produce the expected output. A lot of these higher skilled jobs require a capacity to adapt to not-seen-before situations and use experience, intuition, and also abstract reasoning to produce the desired output.

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  • September 11, 2019 at 10:49 am
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    He sounds like Robert Downey Jr 😂

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  • September 11, 2019 at 12:18 pm
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    All I see in recommended is a bunch of Jordan Peterson videos. What inte world did they tag this video with 👀👀👀👀

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  • September 11, 2019 at 12:36 pm
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    There won't be work, there will be soldiers in the war between our species and the robots.

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  • September 11, 2019 at 1:54 pm
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    I think the title should be, "How professions will be phased out in the workplace of the future."

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  • September 11, 2019 at 2:26 pm
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    The information density of his words in the first 1:30 or so is nearly zero.

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  • September 11, 2019 at 2:56 pm
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    It probably won't be 10 years but eventually we're going to have to divorce ourselves from the idea that a job gives you value as a person. Simple work eventually won't need humans anymore and I suppose that's great for the capitalists, but it doesn't seem like we are even close to having a meaningful conversation about what that means for everyone else or humanity as a whole.

    Are we building towards a world where the ultra wealthy can automate the rest of us away entirely? It certainly seems like we are putting the building blocks in place…

    "In 1930, the economist John Maynard Keynes predicted that technological change and productivity improvements would eventually lead to a 15-hour work week.
    But, despite significant productivity gains over the past few decades, we still work 40 hours a week on average.
    Keynes's reasoning was that by producing more with less (also known as being more productive), all of our needs would be met through less work, freeing up more time for leisure.
    But the data and research since Keynes's time suggest that companies have kept the benefits of productivity for themselves."

    https://www.abc.net.au/news/2017-10-09/what-happened-to-15-hour-work-week-predicted-in-1930/9030702

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  • September 11, 2019 at 3:49 pm
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    This is just such sloppy thinking and advice. You are paid to deliver despite obstacles; to communicate clearly despite complexity. You have to iterate and learn how to do this in both domain specific and non specific way. As automation takes hold the scope and impact of work increases and this gets harder not easier. In your job you are ultimately responsible for increasing capital spend and opportunity cost of all that Automation.

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  • September 11, 2019 at 7:08 pm
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    #Yang2020 #YangGang #YangBeatsTrump

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  • September 11, 2019 at 7:40 pm
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    You have to adapt. Reach taught me well.

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  • September 11, 2019 at 8:42 pm
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    Misleading title. Unprofessional is not the same as unconventional.

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  • September 11, 2019 at 9:24 pm
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    A specialist?

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  • September 11, 2019 at 9:27 pm
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    This is overly simplistic. Being a doctor is far from doing repeated tasks. If you think that then you really have no idea.

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  • September 11, 2019 at 10:01 pm
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    Humans can improvise. Automation can't.

    I would never trust automation to do surgery or to teach or be lawyers.

    The internet can help people learn on their own. But, that's not the same as teaching.

    I think a combination of people and technology will ultimately lead to the best results in most areas.

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  • September 11, 2019 at 11:19 pm
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    carefull now son it may just be your masters are the ones who need to adapt to an uncertain future
    math is by no means my wizard specialty. but im pretty god damn sure they are out numbered just the same.

    oh and seriously fuck off with the wizard hands on your next video you pretentious dipshit.

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  • September 12, 2019 at 12:58 am
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    At what level can AI improvise when it hits an anomaly? Doctors, Teachers, Lawyers and most professionals deal with anomalies constantly. That fact is the flaw in this fellows logic. Someone with the ability to think outside of the box when an issue arises in a repetitive task will always be necessary.

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  • September 12, 2019 at 2:49 am
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    You need to be a special breed of buffoon if you think in only 11 years we will automate and destroy 85% of the global economy. So that by 2030 85% of jobs won't exist today. This may well be true in 150 years but to think that in only 11 years we won't have software engineers and teachers and soldiers etc etc is just totally nuts.

    Sure we could automate truck drivers and retail employees but that's not 85% of all jobs that's more like 8.5%

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  • September 12, 2019 at 3:12 am
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    Let‘s become masters.

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  • September 12, 2019 at 6:33 am
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    Dumb dude lol.
    Then a McDonald's burger flipper would be a professional by this guy's definition.

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  • September 12, 2019 at 11:13 am
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    I don’t understand why people are working so hard to make a future that is going to suck for people.

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  • September 12, 2019 at 1:42 pm
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    I was in one job, kept missing out on promotions, years later a boss told me off the record that because i was so good at my job it would take them about two years to train someone up to replace me so they kept me in that role and promoted other people who were actually WORSE at the role than i was.

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  • September 12, 2019 at 1:48 pm
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    Making not Matching.

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  • September 12, 2019 at 2:17 pm
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    Interesting thought… robots will make us more human?

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  • September 12, 2019 at 8:55 pm
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    I don't agree with how you define professionalism. Professionalism means good business ethics. Personal integrity responsibility and accountability. We need more of that now than ever

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  • September 12, 2019 at 9:58 pm
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    You guys have already killed civility, political discourse, original thinking, ……are you really sure that you want to kill professionalism too?

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  • September 12, 2019 at 10:12 pm
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    Most people here think his definition of professionalism is off but it’s actually correct. Being a professional is not about wearing a suit, acting polite and speaking industry jargon. It’s about having a skill that you can consistently repeat. If you think his definition is wrong then you’re probably the type of person that will have their job replaced by automation because the first thing you need to do is get your definition right before you can even understand his argument.

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  • September 13, 2019 at 2:23 am
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    A lot of professionals include creative thinking/lateral thinking in their jobs, so "doing something and getting the same result" is a very limiting definition of "professional" that feels contrived just to arrive at this point about automation and AI.

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  • September 13, 2019 at 5:29 am
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    Useless advice

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  • September 13, 2019 at 5:51 am
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    It's cute how they roll these people out, Ai will take your job and that's a good thing. We are a boot loader for something much greater then our own selfish look at our "job security" we are like slaves terrified of not being slaves anymore. They have brainwashed you from school age that YOU ARE YOUR JOB and that's nonsense, some people are really going to struggle when they have to make their own routine in life and dare I say it actually wake up to what you are put on this earth for. Have a good weekend People and Ai

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  • September 13, 2019 at 6:11 pm
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    he means less specialization not less professionalism

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  • September 13, 2019 at 7:33 pm
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    Misleading title whether on purpose or not

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  • September 14, 2019 at 10:04 pm
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    Can anyone find a reference to the study that he is referring to? I found the organization but not the study.

    Reply

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